FAQ

SHIPPING

Exposure is happy to offer free shipping on all domestic (within Canada) orders over $250. Other restrictions may apply. Please note that orders under $250 will be subject to a shipping fee based on the items ordered and shipping location.

ORDER PROCESSING

Please allow between 24-72 business hours for order processing. Please note our business hours do not include weekends. All orders are not final until shipped. Sadly, sometimes items may be out of stock. We may not be able to fulfill all orders.

ORDER CANCELLATION

If you wish to cancel an order please contact us at 604-876-5808 between 10AM-6PM PST. Once an order has been placed we cannot guarantee cancellation. Once an order has shipped it cannot be cancelled and our return policy will apply.

RETURNS

Exposure is happy to offer full returns for online orders within 14 days from the day your item is delivered. All items must be returned with original packing receipt, all tags attached and are subject to inspection upon return. All accessories, jewelry, headwear, swimwear, socks, bodystockings, sunglasses, under garments and sale items are FINAL SALE. No exceptions will be made.

Exposure Clothing Returns
1572 West 4th Ave
Vancouver, BC Canada
V6J 1L7

Exposure does not provide prepaid return shipping labels. All return costs are at the customers expense. We highly encourage customers to get a tracking number when shipping return packages. 

Items may be returned to our Vancouver stores for exchange or store credit. All items returned to stores must be returned with original email receipt, all tags attached and are subject to inspection upon return. 

If you have any questions regarding online orders and our return policy please contact us at 1-855-951-0665 between 10AM-6PM PST prior to placing your order.

RETURN PROCESSING

All returns take approximately 3-5 business days processing time to receive a refund once delivered back to our warehouse. Any item(s) being returned are subject to inspection upon delivery and if deemed unsellable or not in original condition will be sent back at the customers expense. Returns will be credited onto the original method of payment.

EXCHANGES

Unfortunately at this time our online store is not able to process exchanges. If you wish to receive a different size or a different product please place a new order. For returns of the original item please refer to the 'RETURNS' section above. 

 

PRICE MATCHES

Please note that Exposure does not offer price matches on any of our items. If you would like to return and re-purchase an item at it's new price our regular return policy applies. No exceptions will be made.